CUSTOMER REVIEWSOur Customers Experience Is Our Top Priority!
Our showroom is currently closed in-line with the Government guidelines.
What Our Customers Have to Say
Our customer reviews are important to us. Which is why we take great pride in the relationship we build with our customers, ensuring we make a positive difference in the transformation of their outdoor space into a premium outdoor cooking, living and entertaining space to enjoy with friends and family.
We fully commit to consistently delivering on expectations, go the extra mile from design to installation and give 100% in all that we do.
We aim to strengthen the relationship between our business and our customers, this is why we have entrusted Trustpilot – an independent platform where customers can say what they really think, to showcase what our customers have to say.
The construction of the hut was carried out with the minimum of fuss and with great efficiency by two of The Lapa Company team members…the finished product represents exactly what the school wanted – a beautifully constructed hut which will be robust enough to cope with the happy readers of Claremont for many years.
I would highly recommend …
I ordered a 4.2m Classic Thatched Gazebo from The Lapa Company… The instructions were easy to follow and it took two people half a day to install…We chose our own roof lining and side panel colours and my wife was so happy with the finished product it has made my life easier! I would highly recommend The Lapa Company and its products.
We have been so impressed…
We have been so impressed with the professional service throughout and the attention to detail both before and during construction. It was carefully planned to meet our requirements and the children love it! Our sincere thanks and we have no hesitation in recommending them to everyone.
…very professional attitude, friendly very polite and hardworking.
Just to say that we are very pleased with our Lapa. Your fellows did a great job. It shows that they enjoy their work and they were great to have around. They have a very professional attitude, friendly very polite and hardworking
Helpful in overcoming the challenges
The professional team at The Lapa Company was great from start to finish….helpful in overcoming the challenges we faced, were tidy in their work and delivered a fantastic building on time and on budget!
Very Friendly and Helpful Customer
Very friendly and helpful customer service. Excellent delivery organisation I had my thatch tiles delivered within a week of ordering them. I needed to return some of the tiles as I had too many, there was no issue with that I organised collection and returned them and had my refund within days of return. Will use the again if I need to and would have no problem recommending them to anyone else.
Good communication, excellent service and product. That’s all you need.
Thatched Tiles Are Fantastic
Tiles look fantastic really finished the tiki hut off.
Nice people to deal with very helpful and a great product. Thanks again.
Helpful with ordering, efficient, prompt delivery and thatched replacement roof for Gazebo was just what I needed.
Top Quality Products
This is the third time I’ve purchased thatched tiles from the Lapa Company. Their products are top quality, reasonably priced and delivered very promptly. I wouldn’t go anywhere else and will almost definitely use them again in the future.